Legal
Last updated: August 06, 2026
This Refund Policy explains when and how you may request a refund for paid plans purchased through ezHumanizer (the "Service"). It forms part of our Terms of Service and outlines our refund practices.
Our Basic (Free) plan allows you to explore the core features of ezHumanizer at no cost. We encourage you to try the free plan before purchasing a paid plan to determine whether the Service meets your needs.
Refund requests are reviewed based on the circumstances of each case. Refunds may be approved in the following situations:
Duplicate Payment: If you were charged more than once for the same plan because of a billing or payment processing error.
Wrong Plan Purchased: If you accidentally purchased the wrong plan and immediately purchased the correct one, we may refund the incorrect purchase after review.
Billing Error: If a verified billing issue resulted in an incorrect charge to your account.
Refund requests are generally considered only for your current or most recently purchased plan.
Refunds are generally not provided in the following situations:
You changed your mind after purchasing a paid plan.
You expected features or functionality that were not advertised.
You are dissatisfied with writing style, AI detection scores, or similar output related expectations.
You purchased a paid plan after successfully evaluating the Service through the free plan.
Your paid plan was purchased during a promotional or discounted offer, unless required by applicable law.
Your account was suspended or terminated for violating our Terms of Service.
We determine that the Refund Policy has been abused, including repeated purchases followed by refund requests.
You may cancel your paid plan at any time through your account settings.
Cancelling a paid plan prevents future automatic billing but does not automatically qualify you for a refund. Unless otherwise stated in this Refund Policy or required by applicable law, charges already paid are non refundable.
To request a refund, please contact us using the email address associated with your account and include:
Your account email address.
Your Order ID or payment confirmation, if available.
A brief explanation of your request.
We typically review refund requests within 2 to 3 business days.
If your refund request is approved:
The refund will be issued to the original payment method used for the purchase.
Refunds generally appear within 5 to 10 business days, depending on your payment provider or financial institution.
Once a refund is processed, your account will return to the available free plan, where applicable.
If you believe you were charged incorrectly, please contact our support team before initiating a payment dispute or chargeback.
We will investigate verified billing issues and work to resolve them as quickly as possible.
We may update this Refund Policy from time to time. The latest version will always be available on this page with an updated Last updated date.
If you have any questions about billing or refunds, please contact us at [email protected]